Shipping & Delivery Policy
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Shipping & Delivery Policy
At Rabika, we aim to deliver your orders safely and on time. This Shipping & Delivery Policy explains how we process, ship, and deliver orders placed through our website www.rabika.in.
1. Order Processing
Once your order is successfully placed, our team will begin processing it. Orders are usually processed within 1 to 3 working days, excluding Sundays and public holidays.
During high-demand periods, sales, festivals, or unforeseen circumstances, order processing may take slightly longer. We appreciate your patience and understanding in such cases.
2. Shipping Time
After your order has been processed and dispatched, the estimated delivery time is usually 3 to 7 working days, depending on your location and courier service availability.
Delivery timelines may vary for remote areas, rural locations, or places where courier service is limited.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your order.
From time to time, Rabika may offer free shipping promotions or special shipping offers. Such offers will be applicable only as mentioned on the website during that period.
4. Order Tracking
Once your order is shipped, you may receive tracking details through email, SMS, WhatsApp, or any other contact method provided by you at the time of placing the order.
You can use the tracking details to check the current status of your shipment.
5. Delivery Attempts
Our delivery partner will attempt to deliver the order to the address provided by you. Please ensure that your shipping address, phone number, and contact details are correct and complete.
If the delivery fails due to incorrect address, unavailable recipient, refused delivery, or unreachable phone number, the order may be returned to us. In such cases, additional shipping charges may apply for re-shipment.
6. Delayed Delivery
While we try our best to ensure timely delivery, delays may occur due to reasons beyond our control, such as weather conditions, courier delays, public holidays, strikes, lockdowns, operational issues, or incorrect address details.
Rabika will not be responsible for delays caused by courier partners or circumstances outside our control, but we will support you in tracking and resolving delivery-related concerns.
7. Damaged or Wrong Product Received
If you receive a damaged, defective, or incorrect product, please contact us within 24 to 48 hours of delivery with clear photos or videos of the product and packaging.
You can contact us at [email protected] with your order details, and our team will review your request as per our Return, Refund & Exchange Policy.
8. International Shipping
Currently, Rabika may primarily serve customers within India. If international shipping is available, the applicable shipping charges, delivery timelines, and customs duties may vary depending on the destination country.
Any customs duty, import tax, or additional charges applicable in the destination country will be the responsibility of the customer.
9. Contact Us
For any shipping or delivery-related questions, you may contact us at:
Website: www.rabika.in
Email: [email protected]
Phone: +91 7060492443
By placing an order on Rabika.in, you agree to the terms mentioned in this Shipping & Delivery Policy.